Customer Review: Bad design
My wife and I are replacing this unit because as others state, the basket does not stay closed reliably. We have had a number of episodes where it pops open by itself. While I like the idea of a removable water bin (so you can fill up the coffeemaker without using the pot itself to pour in water) the bin is difficult to disengage from the unit. Thus, it has been a constant struggle. Makes good coffee, but I'd tell anyone to stay away from this particular model.
Customer Review: Poor Quality
I would not recommend this product. 1) the mounting bracket installs with the screw going up into the cabinet 2) product completely died within the first 6 months of use. One day it just would not turn on.
